Customer satisfaction

Prakash Handicraft assures you our best co-operation to all customers. We always withstand together with our resources and technical support for our valued customers. We use Sterling Silver of 98% purity, Teak-wood of best quality. We offer best Product Quality and Business Satisfaction to all customers. Prakash Handicraft always welcome your complains and suggestions to improve and develop the required product quality and after sales support. We understands when one is spending his money to buy a treasures for collection until generations then we always withstand together with our resources and technical support at any time.



Payment methods

We never apply hidden Charges, explain every things to new comers and unknown customers. As specifically recommend by Indian Customs and India Government in Indian Export Import Policy and Law, we recommend all our buyers to send us payment only through Bank Transfer.



Packing

1.) Wooden Packed Carats - All items packed and wraped with Plastic sheets followed by 4 mm thermo-foam sheets and fixed between 2.0 Cms thick thermocols with packed in wooden Carats, then tied and bind with 18 mm wide steel strips machine. Including exporter's address on it.
2.) Full Wooden Packed Boxes - All items fully packed in wooden boxes and items wraped with Plastic sheets followed by 4 mm thermo-foam sheets and fixed between 2.0 Cms thick thermocols with packed in wooden Carats, then tied and bind with 18 mm wide steel strips machine. Including exporter's address on it.



Shipping

After clearing your shipments and sail of vessel from Indian port, you will receive original shipping documents through DHL or FedEx Express or other service ( so please provide us your full shipping address always with Tel and Fax ), these documents contain local address with Telephone, Fax and e-mail details of your delivering shipping agency near your location, hence you should also contact the shipping agency and provide these original shipping documents for clearing and take delivery of your ordered shipment on arrival of vessel .
SHIPPING DOCUMENTS:
1.)Bill of Lading
2.)Packing List
3.)Invoice
4.)Fumigation
5.)Insurance